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Notifiables allow your team to receive notifications via SMS, Email, Microsoft Teams or Slack if there are any incidents reported by our ingest servers rel...

This article will show you how you can gain insight into the health of your encoder contribution and the metadata you're sending by utilising Portal'...

Incidents are flagged automatically when an interruption to the encoder connection or audio signal is detected by our ingest servers. Incidents of all durat...

This article aims to clarify the different status messages marked against your live mounts in Portal. Observing the stream and encoder statuses for a partic...

If you have received an incident notification affecting your live stream or are concerned about your contribution feeds, this article outlines a useful chec...

Portal Ingest Watch is a direct line to the status of your stream and informs the notifiables that you receive. The Ingest Watch provides detailed informati...