Helpdesk

The concept of unique listeners involves counting one particular listener, identified by the IP address + user agent, only once for any period of time. ...

Radar and the legacy Analytics console display data in different ways and make use of different filters. This means that a 100% match is not possible. While...

Radar for live streaming can only be accessed through Portal.  Users who only access analytics will have a new account in Portal with the user role &quo...

You can change your timezone by clicking on the profile icon in the top right of your screen and selecting 'Change timezone' from the dropdown menu....

To grant a team member access to Radar and enable them to view analytics, they will need to have a Portal account and be assigned to the stations you want t...

To access Radar, our analytics platform, in Timbre simply click on the Analytics button found at the top of your screen. A new page will be opened, dire...

In Radar, you can easily export reporting data to CSV by locating the Download button on the side of most data tables. You can create a tailored PDF rep...

The differences in data between Radar and our legacy analytics platform can be attributed to several key changes and improvements made in our data tracking ...

There are three main reasons why your data may be changing overnight or for dates in the past. The Last 24 hours Access logs are typically available on...

Radar provides a filtering tool that allows you to select specific mountpoints to report on.  To learn more about what data filters are available in Rad...