If you are setting up a new encoder to contribute your mount or need to recall your mount details, you can locate all the information you need in Portal on your stream Information pages.


Don't have a Portal Account? Ask your account administrator or raise a ticket with our support team


To access the stream information page for a particular mount, head to the station page for the station the mount is associated with:


On the Station Page, open the 'Mounts' tab and click on the mountname you wish to retrieve the details for:


You can find the encoder details at the bottom of the left panel on the stream information page. To reveal the password, click the eye icon:



Note: If your encoder specifies an admin password, this is the same as the password listed above.