Platform FAQs

Why are tagged Items are not appearing in playlist?
If adding items to a playlist via the tagging method you must make sure that the tag on your item and playlist are identical, including capitalisations....
Thu, 19 Sep, 2019 at 10:01 AM
Set a scheduled publish date but it is not appearing?
Items with publish date MUST have an unpublish date for the scheduling to work (this could be 100 years if you wanted!). If you want to publish something im...
Wed, 18 Sep, 2019 at 5:03 PM
Premium: Live playlist not updating?
For any changes to a live playlist to take effect you must reload the playlist. Click the green "live" button in the playlists list ...
Thu, 19 Sep, 2019 at 10:13 AM
Published podcasts not appearing online?
If you are pushing a playlist as an rss feed to podcasting apps, you may see published items not appearing.  Changes to RSS feeds can take up to 10 mi...
Thu, 19 Sep, 2019 at 3:17 PM