TLH, TSL, Session Duration, and Active sessions are some of the metrics you will find in your email reports. The different metrics are explained below:
TLH (Total Listening Hours)
Session duration active more than 60 seconds intersected with the selected interval for reporting.
The TLH is not based on a formula but rather a count on the relevant date.TSL (Time Spent Listening)
Session duration crossing the selected interval for reporting.
Session Duration
The total duration of a session that started in the selected interval for reporting.
Active session duration
The total duration of a session active for more than 60 seconds that started in the selected interval for reporting.
Below is an example to illustrate how these are working and what values are expected:
If we take these 3 listener session examples and from them determine the TLH, TLS, SS, and AS in a particular day, for the time period between 12:00 to 12:15:
| Session Name | Start Time | End Time | Total Duration |
|---|---|---|---|
| session_A | 11:58:00 | 12:05:00 | 7 minutes |
| session_B | 12:03:00 | 12:03:10 | 10 seconds |
| session_C | 12:05:00 | 12:20:00 | 15 minutes |
For TLH :
From session_A we only count 5 minutes, because that’s the intersected time with our interval ( 12:00 to 12:15)
From session_B we don’t count anything because the duration is lower than 60 seconds.
From session_C we only count 10 minutes, because that’s the intersected time with our interval ( 12:00 to 12:15)
For TSL:
From session_A we count 5 minutes
From session_B we count 10 seconds
From session_C we count 10 minutes
For Session Duration:
From session_A we don’t count anything because it didn’t start in the selected interval 12:00 and 12:15
From session_B we count 10 seconds
From session_C we count 15 minutes
For Active session duration:
From session_A we don’t count anything ( outside of the selected interval)
From session_B we don’t count anything because it is under 60 seconds
From session_C we count 15 minutes