If you're new to SharpStream's Portal, have added a new mount or would simply like to know with confidence that the stream you're sending is reaching your audience, you can check this easily from Portal. 

Check your stream is connected

First things first, you need to make sure your encoder is connected.


In Portal, head to the Station Page and take a look at the Mounts:

Encoder Status will indicate whether the encoder is connected or disconnected. 


To learn more about what the statuses mean, please have a look at this article.

Listen to the Ingress and Edge Servers

Once you're satisfied that your encoder is connected, select the mount point that you've connected and take a listen to the audio on the Ingress (incoming) and the Edge (outgoing) servers.


To listen to the Ingress, click on the red button labelled Ingress - this will play the audio that is being received from your encoder.


To listen to the Edges, click on the blue button labelled Edges - this will play the audio that is being distributed via the listen link.


Listen to the Listen Link

A final check that you can do is to listen to the link used on all your distribution platforms. You can find the listen link on the Mount Page under Stream Information. 


Copy this link and paste it in your browser (if MP3) or in a player (such as VLC) to listen to the audio.