There are three ways you can raise any questions with us or report any incidents with our services. You can raise a ticket through our support page, If you haven't created an account you can open one for free here.


When you are logged in you can create a new ticket by clicking "+ New Support Ticket", this allows you to add a ticket topic to better direct your query for a faster response.


Alternatively, emailing support@sharp-stream.com with your issue will create a new ticket automatically and notify one of our helpdesk team.


If your issue is more pressing, feel free to call us on 0800 999 2468. our office hours are 9am to 5pm GMT Monday - Friday. Please ensure that your number is not withheld.


All of our plans come with office hours support as standard. We also offer a number of 24/7 support options. If this is something you are interested in setting up, speak to a member of our sales team who will be happy to answer any of your questions.


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