If you are experiencing any difficulties while using our services or you have any questions relating to our products or the packages that we offer, there are two ways in which you can contact us for more information or for assistance.
You can raise a ticket through our support portal or by emailing support directly at support@sharp-stream.com. In order to maximise the utility of our portal we suggest you open a free account in order to keep track of the tickets that you have open with us. While logged in, simply click on "+ New Support Ticket" which will allow you to add a topic to keep your ticket focused.
You are also welcome to call us on 0800 999 2468 during our office hours (09:00-17:00GMT Monday to Friday) for more pressing matters. Please ensure that your number is not withheld.
We also offer out of hours support services with certain premium packages. If this is something you are interested in, speak to a member of our sales team who will happily provide you with more information.