There are two types of stream monitoring we make available in Portal: Ingress monitoring and Edge monitoring. This article will walk you through how to do this (UI Screenshots of each step are available at the bottom of the page).

Ingress Monitoring

The Ingest server is responsible for receiving an audio contribution from the encoder. To check that you are successfully contributing a feed to our ingest server, follow these steps:

Step 1: Navigate to the applicable Station.
Step 2: Select the Stream that you would like to check.
Step 3: Navigate to the Stream Information panel on the right-hand side of the Stream page and find the Live Listen section of the panel.
Step 4: Click on the grey box labelled with the ingest server name (there may be more than one if you are contributing a "b-feeds" ingest).
Step 5: If you can hear audio, you're good to go! If not, check your encoder is connected and that the settings are correct.

For Premium users: ensure the audio you hear matches up with what you are intending to broadcast, as you may have a fallback playlist which plays when your primary contribution is off air.

Edge Monitoring

The edge servers are responsible for delivering audio to the listeners. To check the stream that goes out to your listeners, follow steps 1-3 above in the Ingress Monitoring section. Next, click the "Edges" button to play a stream from the edge servers, which is what the listener will be connected to.

If your ingress is audible but the edges are not, please contact support.

Quick Monitoring

You can quickly monitor the Edge streams from the Station page. Simply click the play button next to any of your mounts and you can monitor the selected stream output.

Preview Player

All stream monitoring in Portal can be controlled through the Player at the top of any page. Streams will continue to play as you navigate through the site.